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We require you to register with a credit card. Please coordinate with your company to provide a credit card to register for a meeting, or contact our treasurer to arrange payment prior to the meeting.  Unregistered/Unpaid users will not be given the meeting password or details: treasurer@gvcshrm.org

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NYSUT Conference Center, 30 North Union Street, Rochester, NY 14607

The 17 Indisputable Laws of Teamwork

Event Start Date: 10/19/2016 7:30 AM

Event End Date: 10/19/2016 9:30 AM

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There are currently 34 spaces left.
Cost per place: $40.00

Wednesday, October 19th

7:30am - 8:00am - Registration & Networking

8:00am - 9:30am - Program

Location:  NYSUT Conference Center, 30 North Union Street, Rochester, NY 14607

 

This program has been pre-approved for 1.5 Professional Development Credits from the Society for Human Resource Management and 1.5 recertification credits from the HR Certification Institute. 

Presented by Ann Wallace, Director of Organizational Development & Training, Arthur J. Gallagher & Co.

Sponsored by Focused 401(k) partners

Effective teamwork has become increasingly more important both in the workplace and particularly in the business environment in which companies compete today.  Customers have become more discriminating, competition more fierce, and industries more complex.  There is a need for teams to not only perform, but to perform at a very high level while constantly striving to reach their potential.This program outlines the simple, yet profound 17 Indisputable Laws of Teamwork, as described by John C. Maxwell, International Leadership Expert and Best Selling Business Author, which when embraced help teams function at a high level to achieve sustainable results. 

The 17 Laws are as follows:

1. The Law of Significance:  One is too small a number to achieve greatness.
2. The Law of the Big Picture:  The goal is more important than the role.
3. The Law of the Niche:  Each player has a place where they add the most value.
4. The Law of Mt. Everest:  As the challenge escalates, the need for teamwork elevates.
5. The Law of the Chain:  The strength of the team is impacted by its weakest link.
6. The Law of the Catalyst:  Winning teams have players who make things happen.
7. The Law of the Compass:  Vision gives team members direction and confidence.
8. The Law of the Bad Apple:  Rotten attitudes spoil a team.
9. The Law of Countability:  Teammates must be able to count on one another.
10. The Law of the Price Tag:  The teams fails to reach its potential when it fails to pay the price.
11. The Law of the Scoreboard:  The team can make adjustments when it knows where it stands.
12. The Law of the Bench:  Great teams have great depth.
13. The Law of Identity:  Shared values define the team.
14. The Law of Communication:  Interaction fuels action.
15. The Law of the Edge:  The difference between two equally talented teams is leadership.
16. The Law of High Morale:  When you’re winning, nothing hurts.
17. The Law of Dividends:  Investing in the team compounds over time.

About our Speaker:

As Director of Organizational Development and Training, Ann is focused on delivering education and training solutions for businesses and organizations. In this role, she is responsible for developing, marketing and facilitating training and coaching programs designed to enhance individual performance and contribute to the strategic goals of the company.

Ann brings over 20 years of experience and a combined background in education, business, training, sales and marketing, coaching and executive level career development.  She has broad industry and diverse clientele experience, nationally and internationally, and has worked with Fortune 500 Companies as well as small to mid- sized organizations.

Prior to joining Gallagher Benefit Services, Inc., Ann was focused on developing and marketing business, leadership and communications training for the healthcare industry.  She has worked with major medical centers including Yale New Haven Health System and NY Presbyterian Hospital.
In addition, Ann has extensive experience with Career Development Services where she was involved with corporate career development, performance improvement coaching, international career issues and client relationship management.  She is certified in numerous assessment tools such as DISC, Myers-Briggs Type Indicator, Caliper Profile and 360° Leadership Assessments.

Ann holds a BS from Cornell University and an MS from State University of NY.  She is also a Licensed NY State Counselor, a John C. Maxwell Certified Coach and Trainer, a Licensed NY State Life, Accident and Health Agent, a member of the American Society for Training and Development, the International Coaching Federation and the National Association of Professional Women.

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Q: Can I use my Amex card?
A: Sadly no. Our payment processor does not accept American Express. Visa, Mastercard, Discover, pay at the door or invoice are your only options.

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Q: The system isn't accepting my credit card or says my card hasn't been billed and I haven't been booked
A: You are trying to use Amex - we only accept Discoer, Visa and MasterCard

OR

Your billing info that you filled in before you hit CONFIRM BOOKING doesn't match the billing info on your credit card

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You have made a mistake in the card ID, expiration date or validation code - check all these carefully

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You forgot to fill a ONE in next to one of the rates - you must select a rate by adding a 1 next to the rate you qualify for.

OR

Some combination of the above.

Q: GAH! This credit card stuff is too difficult
A: You can always pay by check. Bring a check to the event made out the GVCSHRM. We don't have invoicing,or a check dropbox - you must either pay online or bring a check or cash to the event.

Q: Can i get a receipt?
A: Absolutely. After you've checked out you'll get an email confirmation that can be used as a receipt, or you can login and click on My Bookings above the calendar. There is an ACTION menu next to each booking and from that one of the actions is to create a PDF receipt which you can save or print.

Q: Can I add an event to my Outlook or Apple calendar?
A: Absolutely - after you've booked an event go to My Bookings and hover over the ACTION menu - one of the options is to download an iCal reminder to load into your calendar.

Q: Is there tech support?
A: Yep - just email us at events@gvcshrm.org and we'll take care of it for you.

Q: I already booked without paying - can I add a credit card and pay now?
A: Absolutely. If you are logged in your booking will show under My Bookings. You can just Book Now! for the event, and fill in the correct billing info - that booking will overwrite your registration - you won't be booked twice for the same event!

Q: My credit card is failing to authorize still!
A: Are you sure you are setting the STATE Field correctly in the address. Many people leave this at "Alabama" instead of updating it to New York.

Q: Can I cancel a booking?
A: Yes! If you login with the same credentials as you used when booking, go to the Calendar page and click MY BOOKINGS at the top. Select the event you registered to attend. Your booking should be listed. In the ACTION button on the right is a choice that says "View" (this is also where you can add the event to your calendar). Once the reservation is viewed there is an option to change it's status to "Cancelled". Doing so cancels your booking with us. If you've already paid you should contact ann.maynard@gmail.com to ensure you aren't billed or are reimbursed for the payment.

Q: I need a receipt.
A: You will be emailed a receipt, but we know that for some people they require additional paperwork. Here is how to receive a copy of your payment invoice:

If you login and go to the calendar, and select "View My Bookings", then select the event name, or enter the booking ID and press the SEARCH button - it should show your booking. One of the ACTIONS is to "download booking PDF" which is a full invoice receipt.

Q: I can't use a credit card and wish to pay by check
A: We are happy to accept your check at the event itself. Please make out checks to GVCSHRM in the amount required for your registration. We don't have an option to mail in checks - please bring them with you to the event.